Mantra Learning

Telephone: 0333 220 6646

Motor Vehicle Parts

Intermediate Apprenticeship and Level 2 Diploma

Your representatives will become proficient in motor vehicle parts sales - delivering good customer service and making you more money

The programme

The Level 2 Diploma in Vehicle Parts Competence (QCF) is for anyone promoting, selling and delivering automotive parts to motor trade and other customers, achieving sales targets, advising customers on required parts, establishing and maintaining customer relationships. This practical qualification demonstrates skills on the job, in the workplace, showing that your employees meet national standards for automotive workers. It has been developed by the Institute of the Motor Industry, which is the Sector Skills Council for the Automotive Industry.

The Level 2 Diploma in Vehicle Parts Competence is a combined qualification that forms both the knowledge and competence elements of the Intermediate Apprenticeship.


Employer benefits

  • Staff will develop skills in aspects of health and safety, maintaining positive relationships and good housekeeping
  • They will give customers a positive impression of yourself and your organisation
  • They will contribute to a secure workplace
  • They will be proficient in selecting and issuing vehicle parts as well as receiving and storing parts
  • You will have access to a fully funded Health and Safety audit worth over £300, and a Business Improvement Needs Analysis (BINA)



The programme ensures staff understand the role of the parts sales representative and their relationship to business success.



Part or full Government funding is usually available for the programme. Employers should also support learners by providing time for study.


Programme delivery

All Mantra Learning Training Advisors are industry professionals who are specialists in the area in which they teach and are members of the Institute for Learning.


Programme design

The qualification comprises of mandatory generic units, mandatory specialist units and optional groups. In order to achieve the qualification, candidates must achieve a minimum of: 18 credits from 4 mandatory generic units (Group A), 28 credits from 8 mandatory specialist units (Group B), a minimum of 20 credits from optional Group C by selecting four optional groups from Option 1, Option 2, Option 3, Option 4, Option 5, and/or Option 6, ensuring all components are achieved.

Please see course information sheet for the full list of units.



The qualification is assessed using portfolio and on-line multi-choice testing. The Mantra Learning Advisor will use a range of assessment methods including observation, question and answer, video, professional discussion and written reports. Their visits usually take place once a month with progress assessed and reviewed every three months or sooner if necessary. We also arrange an Employer Review every six months to measure the impact on your business.


Opportunities for further development

Learners can progress to:

  • Motor Vehicle Parts Competence Advanced Apprenticeship or Level 3 Qualification


Course Dates

Please call us on 0800 389 5283 or send us your enquiry via our online form
Enquire about this course Book available dates for this course Download Course Sheets


Success rate:

Code: MVP2

Aimed at: Motor vehicle parts sales personnel in all types of garages, dealerships and specialist parts outlets


Length of qualification: Level 2 qualification 9 – 12 months / Intermediate Apprenticeship 18 - 24 months

Funding: Usually part or fully Government funded

Employer commitment: Study time/access for training and development

For enrolment:
Freephone: 0800 389 5283

This qualification covers activities within the motor industry that relate to vehicle parts personnel working with a wide range vehicles in all types of garages, dealerships and specialist vehicle parts outlets.
Mantra training centres are easily accessible from: St Helens . Liverpool . Birkenhead . Crewe . Chester . Wrexham . Northwich . Runcorn . Widnes . Wigan . Bolton . Bury . Rochdale . Oldham . Ashton . Trafford Park . Stockport . Macclesfield