Mantra Learning offer a range of courses designed to improve the overall performance of your business. Delivering good customer service is an essential skill for all employees who have contact with customers - receptionists, call centre staff and even delivery drivers.
The Advanced Apprenticeship and Level 3 Certificate in Management provides a solid set of skills for new managers and an awareness of the latest working practices amongst existing managers.
Over three-quarters of the UK workforce use IT in their jobs, but 1 in 10 businesses say there are gaps in the IT skills they need. The ITQ Level 2 Certificate provides an up-to-date, nationally recognised IT user qualification tailored to business and individual needs.