Business Skills
Mantra Learning offer a range of courses designed to improve the
overall performance of your business. Delivering good customer
service is an essential skill for all employees who have contact
with customers - receptionists, call centre staff and even delivery
drivers.
The Advanced Apprenticeship and Level 3 Certificate in
Management provides a solid set of skills for new managers and an
awareness of the latest working practices amongst existing
managers.
Over three-quarters of the UK workforce use IT in their jobs,
but 1 in 10 businesses say there are gaps in the IT skills they
need. The ITQ Level 2 Certificate provides an up-to-date,
nationally recognised IT user qualification tailored to business
and individual needs.
The Advice and Guidance Level 3 Certificate ensures your staff
have effective communication skills and a thorough understanding of
your business in order to become your ambassadors.
