Mantra Learning

Telephone: 0333 220 6646

Logistics Operations

Intermediate Apprenticeship and Level 2 Certificate

Your operatives will learn how to work together to ensure goods are delivered to customers in a timely and efficient manner

The programme

The Level 2 Certificate in Logistics Operations (QCF) has been designed for staff who are not sure which part of the logistics sector suits them best and allows them to obtain the basic grounding before specializing in either traffic office, warehousing and storage or driving goods vehicles. It has been developed by Skills for Logistics the standards setting body for the sector.

The Level 2 Certificate in Logistics Operations is a combined qualification that forms both the competence and knowledge elements of the Intermediate Apprenticeship.


Employer benefits

  • 88% of employers reported an increase in workforce morale and motivation following a Mantra course
  • 74% of employers state that customer service has improved as a result of Mantra Learning Courses
  • 67% of employers experienced an improvement in productivity and growth
  • Access to a fully funded Health and Safety audit worth over £300, and a Business Improvement Needs Analysis (BINA)



The programme ensures your staff understand the various roles in a logistics operation and their contribution to business success. The Intermediate Apprenticeship also equips staff with the key skills in literacy, application of number and ICT to drive your business forward.



Part or full Government funding is usually available for both programmes. Employers should also
support learners by providing time for study.


Programme delivery

All Mantra Learning Training Advisors are industry professionals who are specialists in the area in which they teach and are members of the Institute for Learning.


Programme design

To achieve this qualification, learners need to complete a minimum of 10 credits. Please see course information sheet for the full list of units.



The Mantra Learning Advisor will use a range of assessment methods including observation, question and answer, video, professional discussion and written reports. Their visits usually take place once a month with progress assessed and reviewed every three months or sooner if necessary. We also arrange an Employer Review every six months to measure the impact on your business.


Opportunities for further development

Learners can progress to:

  • Advanced Apprenticeship and Level 3 Certificate in Logistics Operations
  • Advanced Apprenticeship and Level 3 Diploma in Driving Goods Vehicles
  • Advanced Apprenticeship and Level 3 Certificate in Traffic Office

Course Dates

Please call us on 0800 389 5283 or send us your enquiry via our online form
Enquire about this course Book available dates for this course Download Course Sheets


Success rate:

Code: LO2

Aimed at: Logistics operatives working in the warehouse, traffic office or transport departments

Location: Warrington,Manchester,Merseyside

Length of qualification: Level 2 qualification 3 – 6 months / Advanced Apprenticeship 12 months

Funding: Usually part or fully Government funded

Employer commitment: Study time/access for training and development

For enrolment:
Freephone: 0800 389 5283

“This programme enabled our team leaders to progress to middle management. Staff motivation, retention and efficiency has also increased as a result.”
S. Bury - PJH
Mantra training centres are easily accessible from: St Helens . Liverpool . Birkenhead . Crewe . Chester . Wrexham . Northwich . Runcorn . Widnes . Wigan . Bolton . Bury . Rochdale . Oldham . Ashton . Trafford Park . Stockport . Macclesfield