Mantra Learning

Telephone: 0333 220 6646

Supply Chain Operator (Traffic Office)

Level 2 apprenticeship

Overview of role

Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organisations.



2 (equivalent to GCSEs at grades A* to C)


Typical length

12 months


Entry requirements

Set by employer.


What apprentices will learn

  • supply chain practices and processes - including modes of transport, industry structures, technology and systems
  • communicating effectively with colleagues, customers, third party carriers and other organisations - including telephone, face-to-face and email communication
  • using industry-recognised systems and associated services
  • monitoring the use of equipment and machinery
  • time and process management - including achieving objectives and reviewing and improving methods of working
  • traffic office skills
  • health and safety practices, procedures and regulations within a supply chain environment



None specified.



This apprenticeship is delivered in the workplace. The traffic office apprentice gains the knowledge, skills and experience for managing the movement of goods.


The apprenticeship training is tailored to the needs of the individual employer and is delivered by highly qualified and technically competent training advisors. The programme is a blended combination of on the job tuition plus off the job master classes, workshops, e-learning content and professional discussions.


Additional training may be included such as short courses in dangerous goods awareness and emergency First Aid at work as appropriate.


Before taking their end-point assessment apprentices must:

  • achieve level 1 English and maths (equivalent to GCSEs at grades D to G)
  • take the test for level 2 English and maths (equivalent to GCSEs at grades A* to C)


Professional registration

None specified.


Course Dates

Please call us on 0800 389 5283 or send us your enquiry via our online form
Enquire about this course Book available dates for this course Download Course Sheets


Success rate: 100%

Code: SCO

Aimed at: Traffic office clerks

Location: Warrington,Manchester

Length of qualification: 12 months

Funding: Levy or 90% government funded

Employer commitment: Time for training

For enrolment:
Freephone: 0800 389 5283

Mantra training centres are easily accessible from: St Helens . Liverpool . Birkenhead . Crewe . Chester . Wrexham . Northwich . Runcorn . Widnes . Wigan . Bolton . Bury . Rochdale . Oldham . Ashton . Trafford Park . Stockport . Macclesfield