Your staff will develop first class organisational and planning
skills - vital to the efficiency of your logistics operation
The Level 2 Certificate in Traffic Office (QCF) has been
designed for those individuals who are involved in planning and
organising the transport and movement of goods. They give the
opportunity to demonstrate competence and understanding against a
standard set by the needs of the industry as defined by Skills for
The Level 2 Certificate in Traffic Office is a combined
qualification that forms both the competence and knowledge elements
of the Intermediate Apprenticeship.
- Training tailored to the needs of your business
- Improve your operational efficiency through more effective
- Deliver better customer service
- Access to a fully funded Health and Safety audit worth over
£300, and a Business Improvement Needs Analysis (BINA)
The programme ensures employees understand the relationship
between the role of the traffic office and business success. Duties
could include answering the telephone, issuing and collecting
vehicle keys and routes, electronic and paper based filing of
information and using computers as required for route scheduling or
fuel usage information. This qualification can provide a
progression route for drivers who are coming off the road but wish
to remain in the sector.
Part or full Government funding is
usually available for both programmes. Employers should also
support learners by providing time for study.
All Mantra Learning Training Advisors are industry professionals
who are specialists in the area in which they teach and are members
of the Institute for Learning.
The qualification has 9 mandatory units
that will develop employee skills in a range of subject areas. The
credit value that must be taken to achieve the qualification is 22.
Please see course information sheet for the full list of units.
The Mantra Learning Advisor will use a
range of assessment methods including observation, question and
answer, video, professional discussion and written reports. Their
visits usually take place once a month with progress assessed and
reviewed every three months or sooner if necessary. We also arrange
an Employer Review every six months to measure the impact on your
Opportunities for further development
Learners can progress to:
- Logistics Operations Level 3 Certificate This can lead to a
Foundation Degree in Logistics Management delivered by Mantra in
collaboration with Bolton University
- Traffic Office Level 3 Certificate
Please call us on 0800 389 5283 or send us your enquiry via our online form