“I have so much more confidence in my ability & knowledge now. I didn't realise I could do the things I can, and the Apprenticeship really helped to reinforce my skills. The confidence has made me feel more able to effect change at work and this makes me feel valued”

Nuala Gaffney
Apprenticeship and Advanced Apprenticeship in Customer Service

Progression

 

NVQ Level 2

Level 2 Team Leader or Level 3 customer service

 

Apprenticeship

Level 2 Team Leader, Level 2 Advice and Guidance or Level 3 Customer Service.

 

Advanced Apprenticeship

Advice and Guidance Level 3

 

 

 

 

 

Courses are available
in these areas:

Plant Operations /
Fork Lift Truck

Team Leader

Advice & Guidance

Driving Goods Vehicles

Traffic Office

Customer Service

Carry & Deliver Goods

Storage & Warehousing

Motor Vehicle Maintenance & Repair

 

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