This is a mandatory course for prospective MOT managers, however those responsible for the operation of MOT Stations (eg site managers) will also benefit from this training course. The course details the requirements on those individuals with the responsibility for MOT testing at their Vehicle Testing Station.

You will understand DVSA requirements for running a Vehicle Testing Station. This will help to ensure that the garage remains compliant with DVSA standards.

The content of the qualification includes:

• Working safely within a vehicle test centre
• Communicating with colleagues and customers
• Dealing with customer service issues
• Developing and supervising staff within a test centre
• Managing the legislative and compliance requirements of a Vehicle Testing Station

This course will provide learners with an understanding of the DVSA requirements for running a Vehicle Testing Station. This will help to ensure that the garage remains compliant with DVSA standards.